The following Privacy Statement sets out Mount Arbor’s policy relating to the collection and use of the users personal information on the Site.

Mount Arbor is committed to protecting the privacy of registered users of its online collaboration application, clients, shareholders and suppliers. The Policy describes how Mount Arbor collect, hold, use and disclose information about an identified individual or an individual who is reasonably identifiable.

The Site may contain links to other websites. Mount Arbor is not responsible for the privacy practices of those other sites. Mount Arbor recognises the importance of the users privacy.

Personal Information collected by Mount Arbor will be stored through electronic systems located in various regions. Please note the region to which Personal Information may be transferred may not provide the equivalent level of data protection to the laws in your home country. However, this does not change Mount Arbor’s commitment to keeping Personal Information secure.

Collecting Information on the Website

Personal information will only be collected from the Mount Arbor website, by the following means:

  • Through the public website
  • Through the online Mount Arbor platform
  • When executing support services in relations to the Platform
  • When applying for a job
  • When you request a call back, demonstration or consultation

Information Collected

Mount Arbor collect information to allow users authenticate and identify themselves on our software products. Mount Arbor collects the following information from users to enable them to use our service:

  • Name
  • Email Address
  • IP Address
  • Company Name
  • Phone Numbers
  • Job Title
  • Project Information

Storage of Information

How you use the service

Mount Arbor store log on users activity such as; login and logout times, file viewing or uploading events and any other activity. These logs are often used to demonstrate a users activity in connection with the user or operation of the platform.

Device Event Information

When a device connects to the Mount Arbor platform we store the device information such as the operating system and version number and the events which were triggered from the device.

Using your information

The primary usage for this information is to allow users use our software platform and applications and to enhance the platforms performance and user experience.

Individual information will only be used in response to your specific queries and we will not disclose your information to any third parties unless we are required to do so by law.

Third Parties

Information is only shared with third parties to perform business functions and services on our behalf including in connection with the use or operation of the Platform or where it is required or permitted by law.

Use of Cookies

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer to give it a sort of anonymous user ID that resides in your computer.

In cases where Mount Arbor software makes use of Cookies, we do not employ the use of cookies to gather information unnecessarily.


Mount Arbor employs a series of systems to safe guard users information. These include but are not limited to encrypted communication, encrypted storage of data, firewalls and network monitoring. As a condition of employment all Mount Arbor employees are required to treat personal information held by Mount Arbor as confidential.

As the internet is not a secure environment, no transmission can be 100% secure and although Mount Arbor will take reasonable steps to secure the information in storage, Mount Arbor cannot be responsible for the security of any information transmitted over the internet.

Integrated Applications

From time to time Mount Arbor software interacts with integrated third party applications and software products in these cases Mount Arbor does not directly share user information with these systems however there is a possibility that these systems collect information about our users independently of Mount Arbor in the form of email address or IP addresses.


After consent is given to receive marketing and promotional material from Mount Arbor under GDPR, Mount Arbor may use your personal information to send you material with regards to our products and services that might be of interest to you. If you do not wish to receive any promotional material you may remove your name by unsubscribing from the direct mail sent to you or by emailing marketing@mountarbor.io.


Mount Arbor may from time to time include a client name and logo in its lists of clients and customers for the purposes of advertising its Services. Mount Arbor may also include a brief description of the services that it provides to customers on the Site or in its marketing materials. The parties will reasonably co-operate with each other to agree the final text of any such description.


For any queries about our privacy policy please contact at privacy@mountarbor.io

Policy Changes

Mount Arbor will update the privacy policy on our website when changes to its practises occur. Mount Arbor would encourage its users to review the privacy policy periodically.

Last Modified May 2019